Axiom sits on top of your helpdesk, docs and tools. It answers your customers from your own content, attaches the page every answer came from, says “I don't know” when your docs are silent, and hands those questions to your team.
Built and run by Codeyv. A working demo on your docs in about a minute.
The page each answer came from is attached, one click away, so anyone on your team can check it.
When your docs do not cover a question, Axiom says so instead of guessing.
Questions it cannot answer go to your team, and nothing is written to your systems until someone approves it.
Every answer is priced and logged, and a monthly budget is checked before each call, not after.
Your help centre or docs site, files you upload, and the tools your team already uses: Zendesk, Jira, Notion, Slack and GitHub. Axiom sits on top of them. Nothing is migrated or replaced.
Content is split into passages and indexed twice, by keyword and by meaning. A question is matched both ways and the best passages win. Each client’s knowledge is searched on its own, never mixed with anyone else’s.
Axiom answers from the passages it retrieved and attaches the page each answer came from. If nothing relevant comes back, it says it does not know.
Questions it cannot answer land in a hand-off queue for your team, and can become a Zendesk ticket once a person approves. Accuracy is checked against a set of real test questions, and the cost of every answer is on the record.
The parts a demo skips, and the questions your security review will ask.
A script tag on your site. It answers only on the domains you allow.
Sources, usage against budget, hand-offs and approvals, in one place your team signs in to.
Claude, Cursor or any MCP client can search the same knowledge, read-only, with a key you control.
Every query is scoped to your workspace. No client can reach another client’s content.
A monthly cap is checked before each model call, so a busy month cannot become a surprise bill.
One action removes your sources, conversations and usage records for good.
Paste your help-centre address and ask it what your customers ask. Or have us connect it to your tools, measured before and after, as a two-week first sprint.